Arlo's core function is managing online registrations for your courses. From taking online registrations to transferring, recording attendance and grades, through to reporting, Arlo automates processes to make your job easier.
Many of the processes outlined within this section will refer to other features that use registration information, and these will link through to other articles that provide more information.
The quick registration method is primarily for use with free and private courses and gives your end users a simple, single page form to complete in order make their registration.
No order or invoice is created and course instructions are automatically sent when a person registers for the course.
The order process registration method is primarily for use with paid courses where your registrant are expected to make a payment in order to secure their registration on the course.
This registration method offers a full website shopping cart experience which can be configured to accept multiple payment methods and discounts.
Users can register one or many people onto the course, with course instructions sent to registrants only once an order has been approved.
The Custom URL registration method is used to promote a course on your website when registrations are managed externally from Arlo, for example, when you are promoting a partner course.
When an end user clicks on the register button on the course page, they are redirected to an alternative website based on the URL you specify in your course set up.
You cannot use a mailto link in this registration method as it is not a URL.
You can close website registrations and change the message to show the email address instead.
Customise your registration and waiting list forms
In Arlo, you can capture information related to contacts and registrations in the registration and waiting forms, which is then saved against the relevant record in the platform. These fields are able to be included in many of the Arlo reports, making it easy to view the information you need.
Contact fields added to your forms are useful for capturing contact information that does not change regularly, e.g. an emergency contact number or date of birth. Alternatively, the registration fields are useful for capturing information related to a specific registration, e.g. the response to a question such as Have you completed this course before?.
Learn how to customise your registration and waiting list forms in Arlo.
In this section, learn how to create individual registrations in the management platform and access the checkout for a course so administrators can create registrations in the checkout on behalf of your end users.
Learn how to create registrations in Arlo.
In this section, learn how to manage your registrations and registration related processes in Arlo. This section includes information about managing individual registrations, as well as more general registration management tasks.
Learn how to manage registrations.
Transfer, cancel, swap a registration
Arlo allows you to easily transfer, cancel or swap registrations on courses. Once the change is made, Arlo will send the appropriate notifications to both registrants and order contacts, with those notifications also including calendar appointments (where activated).
Learn how to transfer, cancel, or swap registrations.
Record attendance and results
In Arlo, you can record and report on attendance for courses and to record results and grades at course level or for elearning modules.
Once recorded you will be able to easily see the attendance status of each of a contact's completed courses on the contact's record and report on their attendance, results, and grades using many of the available registration reports.
Learn how to record attendance for courses and records results and grades at course level and on elearning modules.
Learn how to record attendance for individual sessions on multi-session courses.
Arlo includes an automated waiting list feature that allows people to register on a waiting list from the website when a course is full. The waiting list form is customisable so you can add any fields that would be required.
If a place becomes available, Arlo will automatically notify the first person on the waiting list. If they do not register for the course within a specified time, the next person on the list will be notified, and so on.
Arlo can also send out a notification to administrators to say that somebody has joined the waiting list.
Learn more about Arlo's waiting list feature.
Special requirements (dietary, disability)
Arlo has specifically created system fields in order to allow you to record special dietary or disability requirements for your registrants. These fields are available in reports and are able to be viewed on a separate tab on each course, allowing you to quickly and easily see how many registrants require special arrangements.
Learn more about managing registrations for contacts with special requirements.
Professional development points and hours
You can enable and assign professional development (PD) points and hours to individual courses and course templates and Arlo keeps a record of the number of points and hours accumulated by each contact who has completed those courses. This information can then be included on certificates to attendees.
The total PD points a contact has earned (from completed courses) is displayed on the contact's home page.
Learn more about Arlo's professional development feature.
Arlo allows you to create name labels for attendees to wear at a course. You can create the label design using Microsoft Word which enables you to customise the layout, fonts and colours, add images, and create designs for an extensive range of formats and label types.
Learn more about managing name labels.
Arlo makes it easy to find and report on registrations on your courses or elearning modules.
Learn how to find and report on registrations in Arlo.