In this article
This following article outlines how to edit the terms and conditions displayed during the checkout process on your website for paid events.
Note: You can choose if terms and conditions should also be displayed for free events. Contact Arlo support if you would like to enable/disable this feature.
- Edit your default terms and conditions
- Location of terms and conditions on your website
- Troubleshooting
Edit your default terms and conditions
The following instructions outline how to edit your default terms and conditions. You can have additional sets of terms and conditions, which you can select from when setting up your events, by adding additional registration policies.
- Open the Settings menu.
- Click Orders.
- Enter your terms and conditions that people must agree to prior to placing a website order/registration.
- Use the Remove Formatting and Clean up Messy Code tools in the text editor to fix formatting issues.
- Apply heading styles using the formatting tool in the toolbar.
- Press Save. Important: If you are using the Arlo Website you may also want to enable the terms and conditions website page and copy your default terms and conditions across.
Location of terms and conditions on your website
Your Terms and Conditions can be found at the following address;
<yourplatformname>/Website/TermsConditions.aspx?id=1,
e.g. https://demo-au.arlo.co/website/termsconditions.aspx?id=1
Why can't I see the terms and conditions on my website?
If you are redirected to the welcome page of your Arlo website upon clicking the link to view the terms and conditions, you need to enter a web address in your Arlo settings.
- Open the Settings menu.
- Click General. Note: If you do not have General available as your platform is Multi-Region, please contact Arlo Support to make this change.
- In the Organisation Details section, enter the web address for your organisation.
- Press Save.