Manage elearning registrations

In this article

The following article describes how to create, view, edit, cancel, and report on registrations for an elearning module.

• Create a registration
• View a registration
• Cancel a registration
• Cancel multiple registrations
• Change a registrant to a different person
• Mark a registration as completed or revert to approved
• Record a grade against a registration
• Send certificates to registrants

Create a registration

The following process describes how to create a registration for an elearning module, from the management platform. 

Note: You may also import registrations in bulk. Learn how to import registrations.

• Open the Elearning menu.
  
• Open the elearning module by clicking on the name of the module.
  
• Press Registration and select Create registration.
  
• Select the contact you would like to register.
• Select if you would like elearning instructions to be sent to the person.
• Tick Create order (if needed). 
  Note: Contact Arlo Support if you would like the Create order option to be ticked by default, i.e. your standard business process is to create an order with all registrations.
  
  
• Press Create registration. If you chose to create an order, you will be taken to the order page to complete the process.
  
  Hint: Learn how to create an order.
• If your elearning module is connected to Moodle, a Moodle enrolment will be created when the registration is approved.

View a registration

• Open the Elearning menu.
  
• Open the elearning module. 
  
• Click the Registrations tab.
  
• Click on the name of the person whose registration you would like to view.
  
• The registration slider will appear with the details of the registration.
  

Cancel a registration

The following process describes how to cancel a registration for an elearning module on the management platform.

• Open the Elearning menu.
  
• Open the elearning module. 
  
• Select the registrant you would like to cancel.
  
• Press Cancel registration.
  Note: If the registration is linked to an order, you will need to cancel the registration on the order itself. 
  
• Select whether or not to send a registration cancellation email, and then press Cancel registration.
  
• If your elearning module is connected to Moodle, the Moodle enrollment becomes inactive and the user is removed from their respective Moodle group.

Cancel multiple registrations

The following process describes how to cancel multiple registrations for an elearning module on the management platform.

• Open the Elearning menu.
  
• Open the elearning module. 
  
• Select the registrants you would like to cancel.
  
• Press Actions and select Cancel registrations.
  Note: If the registration is linked to an order, you will need to cancel the registrations on each order individually. 
  
• Select whether or not to send registration cancellation emails, and press Cancel registrations.
  
• If your elearning module is connected to Moodle, the Moodle enrollments becomes inactive and the users are removed from their respective Moodle groups.

Change a registrant to a different person

The following process describes how to change a registrant for an elearning module to a different person.

• Open the Elearning menu.
  
• Open the elearning module. 
  
• Select the registrant you would like to change.
  
• Press Change registrant.
  
• Select the new registrant.
  
• Choose whether or not to send cancellation and confirmation emails. 
  
• Press Change registrant.
  
• If your elearning module is connected to Moodle, the Moodle enrollment becomes inactive and the user is removed from the respective Moodle group.

Mark a registration as completed or revert to approved (undo mark as completed)

The following process describes how to mark an elearning registration as completed from the management platform. If your elearning module is connected to Moodle, you may not have to do this if you have activity tracking enabled. These instructions also show how to revert a registration from completed to approved.

Mark a registration as completed

• Open the Elearning menu.
  
• Open the elearning module. 
  
• Hint: Apply a filter to find registrants that may require being marked as completed.
  
• Select the registrants you would like to mark as completed.
  
• Press Actions and select Mark as completed.
  
  
• Confirm your action by clicking Mark as completed.
  

Revert a registration from completed to approved

If you accidentally mark an elearning module as completed, you can 'undo' this.

• Open the Elearning Registrations menu.
  
• Open the Completed view.
  
• Open the registration you need to revert. 
  
• From the status bar, click Undo.
  
• Press Save and close.

Record a grade, result, and comment on a registration

The following process describes how to record a grade against an elearning registration in the management platform. If your elearning module is connected to Moodle, you may not have to do this if you have activity tracking enabled.

• Open the Elearning menu.
  
• Open the elearning module. 
  
• Select the registrant you would like to edit.
  
• To record a grade, click Record grade.
  
  • Enter the grade.
    
• To record a result (pass or fail), click Record result.
  
  
  • Select the result.
    
• To record registration comments, click Comments.
  
  
  • Add your comment.
    
• Press Save and close.
  

Send certificates to registrants

Arlo allows you to create and send certificates to registrants, e.g. certificate of attendance, certificate of achievement, certificate of completion.

Learn how to send printable certificates to registrants.