In this article
The following article describes how to create, view, edit, cancel, and report on registrations for an online activity.
- Create a registration
- View a registration
- Cancel a registration
- Cancel multiple registrations
- Change a registrant to a different person
- Mark a registration as completed or revert to approved
- Record a grade against a registration
- Send certificates to registrants
Create a registration
The following process describes how to create a registration for an online activity from the management platform.
Note: You may also import registrations in bulk. Learn how to import registrations.
- Open the Online menu.
- Open the online activity by clicking on the name of the activity.
- Press Registration and select Create registration.
- Select the contact you would like to register.
- Select if you would like online activity instructions to be sent to the person.
- Tick Create order (if needed).
Note: Contact Arlo Support if you would like the Create order option to be ticked by default, i.e. your standard business process is to create an order with all registrations.
- Press Create registration. If you chose to create an order, you will be taken to the order page to complete the process.
Hint: Learn how to create an order. - If your online activity is connected to Moodle, a Moodle enrolment will be created when the registration is approved.
View a registration
- Open the Online menu.
- Open the online activity.
- Click the Registrations tab.
- Click on the name of the person whose registration you would like to view.
- The registration slider will appear with the details of the registration.
Cancel a registration
The following process describes how to cancel a registration for an online activity from the management platform.
- Open the Online menu.
- Open the online activity.
- Select the registrant you would like to cancel.
- Press Cancel registration.
Note: If the registration is linked to an order, you will need to cancel the registration on the order.
- Select whether or not to send a registration cancellation email, and press Cancel registration.
- If your online activity is connected to Moodle, the Moodle enrollment becomes inactive and the user is removed from the respective Moodle group.
Cancel multiple registrations
The following process describes how to cancel multiple registrations for an online activity from the management platform.
- Open the Online menu.
- Open the online activity.
- Select the registrants you would like to cancel.
- Press Actions and select Cancel registrations.
Note: If the registration is linked to an order, you will need to cancel the registrations on each order individually.
- Select whether or not to send registration cancellation emails, and press Cancel registrations.
- If your online activity is connected to Moodle, the Moodle enrollment becomes inactive and the user is removed from the respective Moodle group.
Change a registrant to a different person
The following process describes how to change a registrant for an online activity to a different person.
- Open the Online menu.
- Open the online activity.
- Select the registrant you would like to change.
- Press Change registrant.
- Select the new registrant.
- Choose whether or not to send cancellation and confirmation emails.
- Press Change registrant.
- If your online activity is connected to Moodle, the Moodle enrollment becomes inactive and the user is removed from the respective Moodle group.
Mark a registration as completed or revert to approved (undo mark as completed)
The following process describes how to mark an online activity registration as completed from the management platform. If your online activity is connected to Moodle, you may not have to do this if you have activity tracking enabled. These instructions also show how to revert a registration from completed to approved.
Mark a registration as completed
- Open the Online menu.
- Open the online activity.
- Hint: Apply a filter to find registrants that may require being marked as completed.
- Select the registrants you would like to mark as completed.
- Press Actions and select Mark as completed.
- Confirm your action by clicking Mark as completed.
Revert a registration from completed to approved
If you accidentally mark an online activity as completed, you can 'undo' this.
- Open the Online Registrations menu.
- Open the Completed view.
- Open the registration you need to revert.
- From the status bar, click Undo.
- Press Save and close.
Record a grade, result, and comment on a registration
The following process describes how to record a grade against an online activity registration in the management platform. If your online activity is connected to Moodle, you may not have to do this if you have activity tracking enabled.
- Open the Online menu.
- Open the online activity.
- Select the registrant you would like to edit.
- To record a grade, click Record grade.
- Enter the grade.
- Enter the grade.
- To record a result (pass or fail), click Record result.
- Select the result.
- Select the result.
- To record registration comments, click Comments.
- Add your comment.
- Add your comment.
- Press Save and close.
Send certificates to registrants
Arlo allows you to create and send certificates to registrants, e.g. certificate of attendance, certificate of achievement, certificate of completion.