In this article
- Overview
- Workflow overview
- Set up SurveyMonkey integration
- Send your surveys
- Send email and/or SMS reminders for uncompleted surveys
- Analyse your survey results
Overview
As a training or events organisation, you likely want to know how participants feel about your training, events, and presenters, and if they would recommend your programme to others.
Arlo has integrated with SurveyMonkey to automate this process for you. Simply create the survey, set up the event, and Arlo (or SurveyMonkey) will send the survey for you.
Feature availability
Arlo: SurveyMonkey integration is available on Arlo Professional and Enterprise plans only. Please contact Arlo Sales if you would like to upgrade.
SurveyMonkey: You will need SurveyMonkey's Select (Standard) plan or above.
Workflow overview
Arlo's SurveyMonkey integration allows you to automatically distribute surveys either when the event starts, when the event finishes, or when the registrants are marked as having attended the event.
The integration enables you to select which survey to send for each event, and whether to collate responses to an existing survey or add them to a new survey created for the event. Surveys created via Arlo will have the event code added to the survey name, or you can rename them manually.
You can also have event information (custom variables) sent to SurveyMonkey to allow you to easily report on the success of your events, presenters, and more.
Set up SurveyMonkey integration
Learn how to connect Arlo to SurveyMonkey and set up the integration.
Send your surveys
- Create a new event with a survey and survey reminders
- Add a survey and survey reminders to an existing scheduled event
- Send a survey for a completed event (send surveys manually)
- Send surveys without SurveyMonkey integration
- Surveys and attendance explained
Send email and/or SMS reminders for uncompleted surveys
Important: SMS survey reminders are provided through integration with Esendex. You will need to be an Esendex customer to use this feature.
Arlo can send automatic reminders to registrants who've not yet completed the survey for the event. Learn more.
Analyse your survey results
Arlo can track the responses to your surveys so that you can include this information in your registration reports. You can also pre-populate event and presenter information on registrants survey responses.
Learn how to use the data sent from Arlo to report on your surveys.