The following information describes the mapping between Salesforce contact and newsletter subscription fields, and Arlo contact and newsletter subscription fields.
Only contacts associated with registrations or leads in Arlo will be synchronised to Salesforce. All other contacts should be created in Salesforce, not Arlo (as Salesforce is treated as the master record-holder).
Field mapping details
|
Arlo field name / Salesforce field name |
Arlo API field type / Salesforce field type |
Values (if picklist) |
Length / max characters (Arlo API / Salesforce) |
Mapping |
Description |
|
FirstName / Name |
String / Text |
|
64 / 40 |
Fixed |
Standard Salesforce field |
|
LastName / Name |
String / Text |
|
64 / 80 |
Fixed |
Standard Salesforce field |
|
Email / Email |
String / Email |
|
128 |
Fixed |
Standard Salesforce field. |
|
Organisation / Account |
Lookup (Account) |
|
|
Fixed |
Standard Salesforce field. |
|
PostalAddress / MailingAddress |
Address / Address |
|
|
Fixed |
Standard Salesforce field. |
|
PhoneWork / Phone 2 |
String / Phone |
|
128 |
Manually setup |
Recommend mapping to standard SF field. |
|
PhoneHome / HomePhone 2 |
String / Text |
|
128 |
Manually setup |
Recommend mapping to standard SF field. |
|
PhoneMobile / MobilePhone 2 |
String / Text |
|
128 |
Manually setup |
Recommend mapping to standard SF field. |
|
Position / Title 2 |
String / Text |
|
128 |
Manually setup |
Recommend mapping to standard SF field. |
|
Status |
|
|
|
Manually setup |
Do not recommend mapping. |
|
CodePrimary |
String |
|
50 |
Manually setup |
A reference code for a contact, e.g. customer number, membership number. |
|
Department / Department 2 |
String / Text |
|
64 / 80 |
Manually setup |
Recommend mapping to standard SF field. |
|
Branch |
String |
|
64 |
Manually setup |
Either a) map the field to an existing Salesforce field, or b) create new Salesforce field and map the new field to this field. |
|
Regions / Region 1 |
Collection / Text |
|
255 |
Fixed |
List of regions a contact is associated with separated by commons, e.g. "AU,NZ,UK". Note: Updates to this field in Salesforce will not be copied back to Arlo. |
|
Custom fields |
Custom field |
|
|
Manually setup |
Custom fields are supported with the Arlo Salesforce integration. Learn more about custom field mapping. |
|
ContactID / Arlo contact ID |
Integer 3 / - |
|
|
Fixed |
Arlo's unique ID for the contact, e.g. 45 |
|
UniqueIdentifier / Arlo UniqueIdentifier |
Guid 3 / - |
|
|
Fixed |
Arlo's unique ID for the contact across multiple Arlo platforms. |
|
Management page / Arlo management URL 1 |
URL |
|
|
Fixed |
Link that opens record in Arlo’s management platform. |
Newsletter Subscriptions
| Arlo field name / Salesforce field name | Arlo API field type / Salesforce field type | Values (if picklist) | Length / max characters (Arlo API / Salesforce) | Mapping | Description |
| NewsletterSubscriber 5 / Newsletter_Subscriber 1 | Boolean / Checkbox | Fixed | Newsletter subscriber flag. Note: Updates to this field in Salesforce will not be copied back to Arlo. | ||
| NewsletterSubscribedTopics 5 / Newsletter_Topics 1 | List / Text | 200 | Fixed | List of newsletter topics contact is interested in separated by common, e.g. "Marketing, Sales". Note: Updates to this field in Salesforce will not be copied back to Arlo. |