Send a custom email to Arlo Registrants

This Article will cover sending a prepared email from Outlook & Gmail to a registrant in Arlo. You can send this email right away or delay it to send at a defined date before or after an event. The email can be styled to look like your Automated Arlo email or a normal plain text email.

Important Information

To create and use these Zaps you will need to have a starter plan or above with Zapier to access multi-step Zaps.

Send a custom Outlook email to Arlo registrants before the start of a course

In your Zapier Dashboard select Create Zap

Search for and Select Arlo from the app selector

Choose New Registration as the Trigger Event and click Continue

Choose your account and click Continue

On the find data step click Test and Continue

If Zapier says it cannot find any events to display try creating a new registration in your platform, waiting a couple minutes and click test again.

If you would an email to only be sent for specific event templates follow these steps.
If you want the email to send for all events skip this section and add Outlook as the next action.

Select Filter by Zapier as the next action

Set the filter up to only trigger when the registration is approved and is registered for the event you want to send the email for
- Set Registration Status >> Contains >> Approved as the first rule
- Select Event Code as the second and enter the Template code (so it applies to all scheduled events for that template)
  - You can add multiple Event Codes by using the + OR option and adding the same rule with a different Template Code
  - You can also use Event Tags as a filter if you would prefer

Click Continue to test the filter

If you'd like to delay the email going till a certain number of days before the event starts add these steps after the filter but before the email step by following these steps below.

Delay Emails till a chosen day before event starts

Choose Formatter as the new action

The Formatter allows you to add or remove time to a date and change the way it is structured. Using this you can subtract your chosen days and output it for the delay step to wait till.

Select Date/Time for the Choose Action Event

Select Add/Subtract Time for the Transformation

For the Value select the Event Start Date/Time from Arlo's order information
Set the Expression to -7 days
The To Format (what it will output the date as) needs to be set to DD-MM-YYYY
The From Format (the date format Arlo provides) needs to be set to YYYY-MM-DDTHH:mm:ssZ

Click Continue to test the formatter
The test should return a result that looks like this

Choose Delay by Zapier as the new action

The Delay will take the payment reminder date from the Formatter and wait till it is reached before proceeding and sending the email.

Select Delay Until as the Choose Action Event

Select the date from the Formatter for the Date/Time Delayed Until field
For How should we handle Dates in the Past? leave it as the default Continue if it's up to one day

Select Test & Continue to complete the delay action and add the email app you'd like to use

Search for and select Outlook as the new Action

For Choose Action Event select Send Email and click Continue

Select the Outlook account you'd like to connect to the Zap

You will need to connect to your Outlook account if this is the first time you've used it for a Zap.

Customise Emails to look like Arlo Emails

It's possible to make an email from Zapier look like an email that's come from Arlo with the same colours and layout as Arlo automated emails. This process can be done yourself but is quite technical, if you would like to use our Zapier Consultancy Service we'll be happy to work with you to create custom email layouts and styles.

Here is an example of a email sent from Zapier that uses the registrants custom information merged with plain text and styled to look like an automated Arlo email

You can create the email body using two methods controlled by the Body Format selector:

HTML - Use Arlo's automated email HTML to create an email that is styled the same as your Arlo order emails
- For customers with access to the Email Template Customisation feature use this guide - Customise your email template design (Product Lab customers only)
- Contact Arlo Support to use our Zapier Consultancy, we will create the Zap and email to match your Arlo emails and your own content
Plain Text - Type in normal text and combine it with the Arlo order information to create a basic payment reminder email

If you would like to create a plain text email follow the below steps

Select the Arlo registrant information to populate the email fields
- Search for their 'Contact Email' in the dropwdown for the 'To Email' field
- You can combine Arlo data and written text here to create the custom email

Attachments can't be added to the Zap directly but need to be hosted somewhere and the link copied into the attachment field. You can use services like Google Drive, One Drive, Dropbox or your websites server to host these files.

Once you have created your custom email and added the Arlo registrant information you click Continue
In the final step you can test that the Zap will work click Test & Continue

Do not test this email if you have a real registration selected for your test data, this will send an email to the customer! If you want to test it, change the Arlo Contact Email to your own (types in manually) click 'Test & Review', if you're happy with the result change back to the Arlo field and continue

You will receive the email as part of the test

The Zap is now created and ready to go, all that's left is to give it a name and turn it on

Send a custom Gmail email to Arlo registrants before the start of a course

In your Zapier Dashboard select Create Zap

Search for and Select Arlo from the app selector

Choose New Registration as the Trigger Event and click Continue

Choose your account and click Continue

On the find data step click Test and Continue

If Zapier says it cannot find any events to display try creating a new registration in your platform, waiting a couple minutes and click test again.

If you would like to limit when email is sent so it only goes for specific events or templates follow these steps. If you want the email to send for all events skip this section and add Outlook as the next action

Select Filter by Zapier as the next action

Set the filter up to only trigger when the registration is approved and is registered for the event you want to send the email for
- Set Registration Status >> Contains >> Approved as the first rule
- For the second filter set as Event Code >> Contains >> Your Template Code (so it applies to all scheduled events for that template)
  - You can add multiple Event Codes by using the + OR option and adding the same rule with a different Template Code
  - You can also use Event Tags as a filter if you would prefer

Click Continue to test the filter

If you'd like to delay the email going till a certain number of days before the event starts add these steps after the filter but before the email step by following these steps in the section below

Delay Emails till a chosen day before event starts

Choose Formatter as the new action

The Formatter allows you to add or remove time to a date and change the way it is structured. Using this you can subtract your chosen days and output it for the delay step to wait till.

Select Date/Time for the Choose Action Event

Select Add/Subtract Time for the Transformation

For the Value select the Payment Due Date from Arlo's order information
Set the Expression to -7 days
The To Format (what it will output the date as) needs to be set to DD-MM-YYYY
The From Format (the date format Arlo provides) needs to be set to YYYY-MM-DDTHH:mm:ssZ

Click Continue to test the formatter
The test should return a result that looks like this

Choose Delay by Zapier as the new action

The Delay will take the payment reminder date from the Formatter and wait till it is reached before proceeding and sending the email.

Select Delay Until as the Choose Action Event

Select the date from the Formatter for the Date/Time Delayed Until field
For How should we handle Dates in the Past? leave it as the default Continue if it's up to one day

Select Test & Continue to complete the delay action and add the email app you'd like to use

Search for and select Gmail as the new Action

For Choose Action Event select Send Email and click Continue

Select the Google account you'd like to connect to the Zap

You will need to connect to your Google account if this is the first time you've used it for a Zap.

Customise Emails to look like Arlo Emails

Here is an example of a email sent from Zapier that uses the registrants custom information merged with plain text and styled to look like an automated Arlo email

You can create the email body using two methods controlled by the Body Format selector:

HTML - Use Arlo's automated email HTML to create an email that is styled the same as your Arlo order emails
- For customers with access to the Email Template Customisation feature use this guide - Customise your email template design (Product Lab customers only)
- Contact Arlo Support to use our Zapier Consultancy, we will create the Zap and email to match your Arlo emails and your own content
Plain Text - Type in normal text and combine it with the Arlo order information to create a basic payment reminder email

If you would like to create a plain text email follow the below steps

Select the Arlo registrant information to populate the email fields
- Search for their 'Contact Email' in the dropwdown for the 'To Email' field
- You can combine Arlo data and written text here to create the custom email

Once you have created your custom email and added the Arlo registrant information you click Continue
In the final step you can test that the Zap will work click Test & Continue

You will receive the email as part of the test

The Zap is now created and ready to go, all that's left is to give it a name and turn it on

Send a custom Outlook email to an Arlo registrant at the end of a course

In your Zapier Dashboard select Create Zap

Search for and Select Arlo from the app selector

Choose Updated Registration as the Trigger Event and click Continue

Choose your account and click Continue

On the find data step click Test Trigger

If Zapier says it cannot find any registrations to display try updating a registration in your platform, waiting a couple minutes and click test again.

If you would an email to only be sent for specific event templates follow all the steps
If you want the email to send for all events include the Registration Status rule but not the Event Code rule

Select Filter by Zapier as the next action

Set the filter up to only trigger when the registration is approved and is registered for the event you want to send the email for
- Set Registration Status >> Contains >> Completed as the first rule
- Select Event Code as the second and enter the Template code (so it applies to all scheduled events for that template)
  - You can add multiple Event Codes by using the + OR option and adding the same rule with a different Template Code
  - You can also use Event Tags as a filter if you would prefer

Click Continue to test the filter

If you'd like to delay the email going till a certain number of days after the event ends add these steps after the filter but before the email step by following these section below.

Delay Emails till a chosen day before event starts

Choose Formatter as the new action

The Formatter allows you to add or remove time to a date and change the way it is structured. Using this you can add your chosen number of days and output it for the delay step to wait till.

Select Date/Time for the Choose Action Event

Select Add/Subtract Time for the Transformation

For the Value select the Event Finish DateTime from Arlo's order information
Set the Expression to +7 days
The To Format (what it will output the date as) needs to be set to DD-MM-YYYY
The From Format (the date format Arlo provides) needs to be set to YYYY-MM-DDTHH:mm:ssZ

Click Continue to test the formatter
The test should return a result that looks like this

Choose Delay by Zapier as the new action

The Delay will take the payment reminder date from the Formatter and wait till it is reached before proceeding and sending the email. It can only wait up to 30 days after the current date!

Select Delay Until as the Choose Action Event

Select the date from the Formatter for the Date/Time Delayed Until field
For How should we handle Dates in the Past? leave it as the default Continue if it's up to one day

Select Test & Continue to complete the delay action and add the email app you'd like to use

Search for and select Outlook as the new Action

For Choose Action Event select Send Email and click Continue

Select the Outlook account you'd like to connect to the Zap

You will need to connect to your Outlook account if this is the first time you've used it for a Zap.

Customise Emails to look like Arlo Emails

Here is an example of a email sent from Zapier that uses the registrants custom information merged with plain text and styled to look like an automated Arlo email

You can create the email body using two methods controlled by the Body Format selector:

HTML - Use Arlo's automated email HTML to create an email that is styled the same as your Arlo order emails
- For customers with access to the Email Template Customisation feature use this guide - Customise your email template design (Product Lab customers only)
- Contact Arlo Support to use our Zapier Consultancy, we will create the Zap and email to match your Arlo emails and your own content
Plain Text - Type in normal text and combine it with the Arlo order information to create a basic payment reminder email

If you would like to create a plain text email follow the below steps

Select the Arlo registrant information to populate the email fields
- Search for their 'Contact Email' in the dropwdown for the 'To Email' field
- You can combine Arlo data and written text here to create the custom email

Once you have created your custom email and added the Arlo registrant information you click Continue
In the final step you can test that the Zap will work click Test & Continue

You will receive the email as part of the test

The Zap is now created and ready to go, all that's left is to give it a name and turn it on

Send a custom Gmail email to an Arlo registrant at the end of a course

In your Zapier Dashboard select Create Zap

Search for and Select Arlo from the app selector

Choose Updated Registration as the Trigger Event and click Continue

Choose your account and click Continue

On the find data step click Test and Continue

If Zapier says it cannot find any registrations to display try up registration in your platform, waiting a couple minutes and click test again.

Select Filter by Zapier as the next action

Set the filter up to only trigger when the registration is approved and is registered for the event you want to send the email for
- Set Registration Status >> Contains >> Completed as the first rule
- Select Event Code as the second and enter the Template code (so it applies to all scheduled events for that template)
  - You can add multiple Event Codes by using the + OR option and adding the same rule with a different Template Code
  - You can also use Event Tags as a filter if you would prefer

Click Continue to test the filter

If you'd like to delay the email going till a certain number of days after the event ends add these steps after the filter but before the email step by following these section below.

Delay Emails till a chosen day before event starts

Choose Formatter as the new action

The Formatter allows you to add or remove time to a date and change the way it is structured. Using this you can add your chosen number of days and output it for the delay step to wait till.

Select Date/Time for the Choose Action Event

Select Add/Subtract Time for the Transformation

For the Value select the Event Finish DateTime from Arlo's order information
Set the Expression to +7 days
The To Format (what it will output the date as) needs to be set to DD-MM-YYYY
The From Format (the date format Arlo provides) needs to be set to YYYY-MM-DDTHH:mm:ssZ

Click Continue to test the formatter
The test should return a result that looks like this

Choose Delay by Zapier as the new action

The Delay will take the payment reminder date from the Formatter and wait till it is reached before proceeding and sending the email. It can only wait up to 30 days after the current date!

Select Delay Until as the Choose Action Event

Select the date from the Formatter for the Date/Time Delayed Until field
For How should we handle Dates in the Past? leave it as the default Continue if it's up to one day

Select Test & Continue to complete the delay action and add the email app you'd like to use

Search for and select Gmail as the new Action

For Choose Action Event select Send Email and click Continue

Select the Google account you'd like to connect to the Zap

You will need to connect to your Google account if this is the first time you've used it for a Zap.

Customise Emails to look like Arlo Emails

Here is an example of a email sent from Zapier that uses the registrants custom information merged with plain text and styled to look like an automated Arlo email

You can create the email body using two methods controlled by the Body Format selector:

HTML - Use Arlo's automated email HTML to create an email that is styled the same as your Arlo order emails
- For customers with access to the Email Template Customisation feature use this guide - Customise your email template design (Product Lab customers only)
- Contact Arlo Support to use our Zapier Consultancy, we will create the Zap and email to match your Arlo emails and your own content
Plain Text - Type in normal text and combine it with the Arlo order information to create a basic payment reminder email

If you would like to create a plain text email follow the below steps

Select the Arlo registrant information to populate the email fields
- Search for their 'Contact Email' in the dropwdown for the 'To Email' field
- You can combine Arlo data and written text here to create the custom email

Once you have created your custom email and added the Arlo registrant information you click Continue
In the final step you can test that the Zap will work click Test & Continue

You will receive the email as part of the test

The Zap is now created and ready to go, all that's left is to give it a name and turn it on

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