The Salesforce integration is a complex integration, with a lot of data transfer.
This article aims to answer some of the frequently asked questions related to the Salesforce integration.
It's easy to delegate to access to your Salesforce instance to our Support team so we can assist by troubleshooting problems with you.
- Log in to your Salesforce instance.
- Click on your avatar in the top right hand corner.
- Click Settings.
- Select the Grant Account Login Access section.
- To grant access to Arlo Support, select an Access Duration (we recommend at least 1 week).
- Press Save.
This isn't something you can set in the Arlo for Salesforce plugin, it is a setting in Salesforce.
Here's an article from the Salesforce website that explains how to set this.