Flexible communication - Ability to customise automated emails

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33 comments

  • Official comment
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    Leah Hanson Arlo support

    Hi Arlo Community,

    Great news! Work on flexible communications is starting and we are looking for people who would like to be part of our Product Lab for this feature.

    If you are interested in being a part of the Beta testing, please can you let our Head of Product know by emailing mark.bell@arlo.co.

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    Leah Hanson Arlo support

    + 1 customer has requested

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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    Leah Hanson Arlo support

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  • yes please!!

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  • Yes please!!!!

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  • Absolutely!!

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  • This would be amazing :)  Thanks for considering :)

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  • That would be great. We're currently fudging it by typing comments in the subject line in front of, e.g. Tax Invoice XXXX but it looks rough.

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  • This would be huge for us as we have multiple products that need different confirmation and reminder emails.

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  • Oh yes. The thing that is killing us is an inability to send custom Accommodation information and PDF accommodation voucher attachments for courses running in different locations. We have to copy and paste this info into each registration confirmation email when a course is created for a given venue, then we can't apply a global general updates as this wipes out all the customisation for ALL courses. 

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  • +1 for sure, again almost essential to reduce manual workload

     

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  • Yes definitely, please!!!

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  • Yes, please!

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  • yes yes yes!!

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  • Yes please. Specifically to be able to amend the event reminder emails. We have quite a long special instructions section which then doesn't need to go out on the reminder email so ability just to switch off special instructions on event reminders would be great. 

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  • + 1 for this.

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  • + 1 for this.

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  • + 1 for this

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  • +1 - absolutely essential to be able to communicate effectively at all stages in the event running process.

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  • It would be very helpful to send custom emails directly from Arlo.  I'd like the ability to add a comment when forwarding an Arlo-generated email to someone from the Communications menu.  Sometimes we need to forward emails sent to a trainee to the trainee's manager, but it would be useful to be able to add some explanation.  At present, I have to find the email in Arlo, forward it to my own Outlook account, then forward it from Outlook to be able to add a comments so the trainee's manager understands why I'm forwarding it to them.

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