Arlo's Stripe integration is embedded as part of the Arlo Checkout so registrants have a seamless payment experience.
Stripe does not require a merchant account to be set up, so you can start accepting payments in less than 10 minutes with Arlo. The Stripe integration also supports full and partial credit card refunds being completed within Arlo.
If you are using Arlo's Xero integration, Arlo can also send Stripe transactions fee's to a separate expense account, so reconciling your orders is simple.
In this article:
- Payment process
- Setup Stripe integration in Arlo
- Stripe and Xero reconciliation
- Example of Stripe in Arlo checkout
Payment process
Setup Stripe integration in Arlo
If you are using Stripe, this will automatically be connected to all regions as Stripe have multi-currency support built-in. You cannot use separate Stripe accounts for different regions.
- From the Dashboard, click Payment methods, or go to Settings and select Payment settings.
- Press Add payment method.
- Select Credit card.
- Select Stripe.
- Press Connect with Stripe. You will be directed to a connection page.
- If you have a Stripe account, click Sign In. This will complete the connection and you will be redirected back to Arlo.
- If you don't have an account, fill out the details and create an account and press Authorize access to this account.
- Choose if all orders should be approved automatically (even if a payment fails) or only when payments have been successful in your Payment details settings.
- Ensure the payment method is available for registrants on your website checkout. Note: If you do not select this, the payment method will be available internally only.
- (Optional) Choose a custom Payment label. If you add a label, it will still display the default payment name (Credit Card), with the label added to the end of the default name within Arlo. e.g. Credit card [Stripe]. It will be displayed as Stripe on your checkout.
- (Optional) Choose a custom Payment label. If you add a label, it will still display the default payment name (Credit Card), with the label added to the end of the default name within Arlo. e.g. Credit card [Stripe]. It will be displayed as Stripe on your checkout.
- Choose the payment messages to be displayed on the checkout when the payment method is selected. Note: We recommend changing the default review message if you are using Stripe, as the gateway is integrated into the Arlo checkout. Users are not directed to an external page.
- Scroll to the top of the page and press Save or Save and Close.
- (Optional) If you are also using Xero integration, ensure you you have set up your GL expense account and fee contact for Stripe transaction fees.
Stripe and Xero
If you are using Arlo's Xero integration, Arlo can send Stripe transactions fee's to a separate GL expense account, so reconciling your orders is simple. Stripe fee amounts for Arlo transactions will always be sent to the expense account.
- Learn how to set up an expense account in Xero then link your expense account to Arlo
- Learn how to reconcile Stripe payments with Xero
Example of Stripe in Arlo checkout
The Stripe payment section is integrated directly into the final step of the Arlo checkout, so users have a seamless payment experience. Unlike other payment gateways - it does not redirect users to an external payment page. Once a user enters their card details and presses Confirm their order is submitted.
