Arlo allows you to choose how tax should be displayed on your website and invoices.
Arlo also has a range of tax-free course and registration solutions.
The Tax display default setting will affect the way tax is displayed on your website and also affects whether orders are created with lines inclusive or exclusive of tax.
- Open the Settings menu item.
- In the Financial section, select Orders and invoicing.
- From the Website pricing section, select whether the prices should be shown/calculated as including or excluding tax on your course listings and invoices.
- Press Save.
Arlo has multiple tax related options.
Many of these allow your registrants to generate orders which are tax exempt, meaning they do not have to pay tax on those orders. You can also set up different tax rates.
If you run courses in multiple countries/geographical regions, Arlo can set up a region for each with their own tax rate, currency, and other organisation details.
- You run most of your courses in Australia and have to pay tax in Australia, you will have an Australia region in Arlo that will have a GST rate of 10%.
- You sometimes run courses in New Zealand and do not have to pay tax in New Zealand, so you will have a New Zealand region with a tax rate of 0%.
You can set one or multiple payment types to exclude tax on website orders. For example, you could set your platform so that a tax rate of 0% is applied to all orders created where the payment type is 'Invoice'.
If you would like to set one of your payment types to always exclude tax on orders, contact Arlo Support.
You can set one or multiple payment types to offer an additional option of being tax-exempt on website orders. For example, you could set your platform to ignore tax on all orders created where the payment type is 'Account (Tax exempt)', but still allow customers to pay via 'Account' and have tax charged.
If you would like to set one of your payment types to offer an additional tax-exempt option, contact Arlo Support.
Example: Tax-exempt payment type in the Arlo checkout
You can set a contact/organisation's tax status to exempt so that their orders never include tax when submitted through your website. This option is useful if you do not want to advertise tax-exempt payment types on your website, but want the tax to be excluded for some contacts/organisations.
- Press Edit.
- In the General tab, change Tax Status to Exempt.
- Press Save and close.