In this article
The following article describes how to add new users to Arlo and to assign them roles.
Note: For roles which require a licence, such as account owner and system administrator, a licence must be available for use before those roles are added to a user. Manager (read-only) access is a non-licence role and, as such, does not require there to be a spare licence.
- License management
- Add a new administrator
- Add roles to an existing contact
- Edit a user's roles
- Remove roles from a user
License management
Arlo's pricing is partly based on the number of licences you have.
Learn how to manage your Arlo licenses.
Add a new administrator
Important: There must be a licence available for use before a new administrator is created.
- Open the Settings menu.
- Select Administrators.
- Press New Administrator.
- Enter the administrator's details and select a role.
- Press Create administrator.
Note: An account activation email is automatically sent to the new user's email address.
Add roles to an existing contact
- Open the Settings menu.
- Select Administrators.
- Click Promote contact.
- Enter the name of the contact to whom you would like to assign roles.
- Select the role/s you would like to assign to the contact.
- Press Save.
Note: An account activation email is automatically sent to the new user's email address.
Edit a user's roles
- Open the Contacts menu.
- Open the contact whose roles you would like to edit.
- Press Edit.
- From the Security tab, select the required user role(s).
- Press Save.
Remove roles from a user
- Open the Contacts menu.
- Open the contact.
- Press Edit.
- From the Security tab, deselect the user role(s) you wish to remove.
Note: Removing all roles will mean they will remain a contact with no user access. - Press Save.