Manage your users' access

In this article

The following article describes how to add new users to Arlo and to assign them roles.

Manage the number of user licenses you have
Add roles to an existing contact
Add a new administrator
Edit an existing user's roles
Remove roles from a user

Manage the number of user licenses you have

Arlo's pricing is partly based on the number of licences you have. You can request new licenses for your platform directly from within your management platform.

Learn how to manage your Arlo licenses.

Add a role to an existing contact

You can choose the level of access each of your users should have. Learn more about the user access types.

Open the Settings menu.
Select Administrators.
Click Promote contact.
Enter the name of the contact to whom you would like to assign roles.
Select the role/s you would like to assign to the contact.
Important: The Manager role (read-only) is only available for customers on the Enterprise service plan.
Press Save.
Note: An account activation email will be sent to the user's email address.

Add a new system administrator

To make somebody a system administrator, you must have a licence available before the role can be added to a user. Learn how to manage your Arlo licenses.

Open the Settings menu.
Select Administrators.
Press New Administrator.
Enter the administrator's details and select a role.
Press Create administrator.
Note: An account activation email will be sent to the user's email address.