September 2023
We will be undertaking maintenance on Sunday, 24 September 0800-1400 NZT (0600-1200 AEST). A limited number of customers hosted in our Australia datacentre serving the Asia Pacific region will be affected by this maintenance. Customers hosted in other regions will not be affected.
During this window, there will be a brief period of up to 10-15 minutes when your platform (including website, checkout, management platform, and API) will be unavailable. Outside of this brief period, there should be no interruption to your Arlo instance while we undertake the maintenance.
If you have any queries, please reach out to our support team.
April 2022
We will be undertaking maintenance on Sunday, 17 April 0500-0600 UTC. Customers hosted in our Ireland datacentre serving the UK, Europe and parts of the United States will be affected by this maintenance.
During this window there will be a brief period of up to 5-10 minutes when your platform (including website, checkout, management platform, and API) will be unavailable. Outside of this brief period, there should be no interruption to your Arlo instance while we undertake the maintenance.
If you have any queries, please reach out to our support team.
February 2022
We will be undertaking maintenance on Sunday 13 February 0500-0600 NZT (UTC+1300). Customers hosted in our Sydney datacentre serving New Zealand, Australia, and other parts of the Asia Pacific region will be affected by this maintenance.
During this window there will be a brief period of up to 5-10 minutes when your platform (including website, checkout, management platform, and API) will be unavailable. Outside of this brief period, there should be no interruption to your Arlo instance while we undertake the maintenance.
If you have any queries, please reach out to our support team.
January 2022
We will be undertaking maintenance on Sunday 23 January 0500-0600 UTC. Customers hosted in our Ireland datacentre serving the UK, Europe and parts of the United States will be affected by this maintenance.
During this window there will be a brief period of up to 5-10 minutes when your platform (including website, checkout, management platform, and API) will be unavailable. Outside of this brief period, there should be no interruption to your Arlo instance while we undertake the maintenance.
If you have any queries, please reach out to our support team.
November 2021
We will be undertaking maintenance on Saturday, 27 Nov 1600-1800 UTC (Sunday, 28 Nov 0400-0600 NZT) and (if required) Saturday 4 Dec 1600-1800 UTC (Sunday, 5 Dec 0400-0600 NZT).
During this window there will be a brief period of up to 5-10 minutes when your platform (including website, checkout, management platform, and API) will be unavailable. Outside of this brief period, there should be no interruption to your Arlo instance while we undertake the maintenance.
If you have any queries, please reach out to our support team.