As a training organisation, you likely want to know how participants feel about your training, courses, and presenters, and if they would recommend your programme to others.
Arlo has integrated with SurveyMonkey to automate this process for you. Simply create the survey, set up the course, and Arlo (or SurveyMonkey) will send the survey for you.
Arlo's SurveyMonkey integration allows you to automatically distribute surveys either when the course starts, when the course finishes, or when the registrants are marked as having attended the course.
The integration enables you to select which survey to send for each course, and whether to collate responses to an existing survey or add them to a new survey created for the course. Surveys created via Arlo will have the course code added to the survey name, or you can rename them manually.
You can also have course information (custom variables) sent to SurveyMonkey to allow you to easily report on the success of your courses, presenters, and more.
With Arlo, you can send schedule survey emails and reminders for specific course templates or courses. If required, you can also manually send surveys to registrants.
Learn how to send surveys and reminders to registrants.
With Arlo, you can set automated email survey reminders to be sent to registrants that have not completed their SurveyMonkey feedback survey, if the survey has been sent by Arlo.
You are able to set the reminder schedule (for up to three reminders) and you are able to customise the reminder content.
Arlo will then send survey reminder emails to registrants, following the set schedule. Reminders will not be sent to those registrants who have completed their survey, opted out, or have been marked as not attended.
Learn more about emailing reminders for uncompleted SurveyMonkey surveys.
Within Arlo, you can track responses to your surveys so that you can include this information in your registration reports. Within SurveyMonkey, you can analyse the results, for example, rank your presenters based on their average scores over a year.