WIX only supports wrapping code in an iFrame which can cause external link issues.
Adding Javascript code that forces Arlo links to open in a new tab is the way around this.
// Force links to open in new tab to avoid stuck in iframe
$("a.arlo-referral-link").attr("target", "_blank");
Squarespace uses code blocks/sections where you must specify a specific height with which to display the code's content. Our web controls cannot modify(i.e increase or decrease) the height of this code content block, therefore you need to ensure that you allow enough space when setting the height of the block, for the Arlo content to fit within.
For example, if you have an upcoming event list, you need to ensure that the code content section is large enough to display all event dates, or the dates will get cut off and Squarespace will insert a scroll bar in the section to view more of the content, which isn't a great experience.
No unsupported content management systems encountered, correct as at April 2019.
Because our web controls are built using Javascript, if your website CMS does not support the ability to add custom code (HTML, CSS and Javascript) then you won't be able to integrate with our Web Controls. Visit our website integration overview article for alternative integration options.
Web controls are essentially blocks of code (HTML, CSS and Javascript) that you can add onto your website to display the event data in your Arlo management platform. They have been designed to reduce the complexity of displaying events as much as possible. This allows you to simply decide; what data to display, where and how to display it.
While the simpler features of web controls can be used by developers with minimal experience, it also offers a range of advanced features which give the more experienced developer a significant amount of flexibility to create more complicated widgets. Our web controls allow for:
- The ability to create controls to display your data on your webpages.
- Fetching data for you platform from the Arlo API.
- Processing data into more usable formats, with generated fields and template helpers.
- Paging data.
- Providing a templating system which allows you to control what data to display and how to display it
- Providing you with opportunities perform additional processing on the data/rendered html.
- Creating controls that display data from multiple resources with sub controls
We highly recommend you employ the skills of an experienced web developer when integrating our web controls onto your website. You may attempt to integrate by copying our web control code from our code examples, and pasting onto your website, but even still you will need to know at least some HTML, CSS and Javascript to do this successfully.
Technical, website integration support is not included in Arlo 'product' support. We do however, offer technical support packages and plans, for more information visit our Website pricing page for more information.
Our developer documentation can be found here: https://developer.arlo.co/doc/webcontrols/index
Here at Arlo, we offer a range of web integration packages and solutions, including web controls integration. Visit our website integration pricing page for more information.
You can contact support@arlo.co for any issues you encounter with your web controls. However, because website integration support is not included in Arlo 'product' support, we will investigate the issue, but if the issues turn out to be from causes on your end, you may be charged for developer time and materials. We will let you know in advance if the investigation and solution will incur charges.
If we have completed your website integration on our end, then investigations and solutions will not incur charges for any integration related issues, but if you want additional controls or enhancements outside of the scope of the website integration proposal, this will of course incur additional fees.
Firstly, check on the management platform to ensure that the event is set to display on the website
Important: If the Display Event template on website is unticked, this unpublishes ALL events for that template (regardless of whether you leave the other options ticked).
Note: If you have upcoming event lists, ensure that you have Promote event in website (upcoming lists, homepage list, and search) ticked
If your event is still not showing on the website, it may be that the event data has been cached in your browsers memory. You can try clearing your cache or opening the event page of the website, in incognito mode on your browser.
Contact support@arlo.co for more information on how you can add images to your web controls pages.