In this article:
- Quirky Content Management Systems
- Unsupported Content Management Systems
- FAQ's (Frequently asked questions and common issues)
Useful information on Content Management Systems
WIX only supports wrapping code in an iFrame which can cause external link issues.
// Force links to open in new tab to avoid stuck in iframe
Squarespace uses code blocks/sections where you must specify a specific height with which to display the code's content. Our web controls cannot modify(i.e increase or decrease) the height of this code content block, therefore you need to ensure that you allow enough space when setting the height of the block, for the Arlo content to fit within.
For example, if you have an upcoming event list, you need to ensure that the code content section is large enough to display all event dates, or the dates will get cut off and Squarespace will insert a scroll bar in the section to view more of the content, which isn't a great experience.
Unsupported Content Management Systems
No unsupported content management systems encountered, correct as at April 2019.
FAQ's (Frequently asked questions and common issues)
What are web controls?
While the simpler features of web controls can be used by developers with minimal experience, it also offers a range of advanced features which give the more experienced developer a significant amount of flexibility to create more complicated widgets. Our web controls allow for:
- The ability to create controls to display your data on your webpages.
- Fetching data for you platform from the Arlo API.
- Processing data into more usable formats, with generated fields and template helpers.
- Paging data.
- Providing a templating system which allows you to control what data to display and how to display it
- Providing you with opportunities perform addtional processing on the data/rendered html.
- Creating controls that display data from multiple resources with sub controls
Do I need to know how to code to implement Arlo web controls onto my website?
Important: Technical, website integration support is not included in Arlo 'product' support. We do however, offer technical support packages and plans, for more information visit our Website pricing page for more information.
Where can I find the developer documentation?
Our developer documentation can be found here: https://developer.arlo.co/doc/webcontrols/index
Where can I find a developer to integrate web controls?
Here at Arlo, we offer a range of web integration packages and solutions, including web controls integration. Visit our website integration pricing page for more information.
How do I get support for issues with my web controls?
You can contact email@example.com for any issues you encounter with your web controls. However, because website integration support is not included in Arlo 'product' support, we will investigate the issue, but if the issues turn out to be from causes on your end, you may be charged for developer time and materials. We will let you know in advance if the investigation and solution will incur charges.
If we have completed your website integration on our end, then investigations and solutions will not incur charges for any integration related issues, but if you want additional controls or enhancements outside of the scope of the website integration proposal, this will of course incur additional fees.
Why is my new event not showing up on the website?
Firstly, check on the management platform to ensure that the event is set to display on the website
Important: If the Diplay Event template on website is unticked, this unpublishes ALL events for that template (regardless of whether you leave the other options ticked).
Note: If you have upcoming event lists, ensure that you have Promote event in website (upcoming lists, homepage list, and search) ticked
If your event is still not showing on the website, it may be that the event data has been cached in your browsers memory. You can try clearing your cache or opening the event page of the website, in incognito mode on your browser.
How do I add images onto my web controls?
Contact firstname.lastname@example.org for more information on how you can add images to your web controls pages.