In this article:
The following article describes how to add, promote, and sell optional extras to your events in Arlo for example, textbooks relevant to the course or additional tickets for an awards night.
- Overview
- Add optional extras (items) to an event
- Sell tickets to an event
- View and report on optional extras sold
Overview
Arlo allows you to sell optional extras, which your registrants can choose from when registering for your events. You can apply a price to the items, add a description which will be displayed on your registration form, and set a maximum unit number available (in case of having limited stock).
Note: Optional extras are not supported on online activities.
Hint: If you create an event with optional extras, you can make a copy of it for future events.
You can also arrange the order of the options available on your registration form by price, or have them in alphabetical order (both either ascending or descending). To request changes to the way your options are displayed on your events contact Arlo Support.
Example: Potential use cases for optional extras
- A product as an add-on to an event registration, for example, textbooks relevant to the course.
- Tickets to an event, e.g a awards night where you may or may not need to capture attendee details
Example: Optional extras on an Arlo registration form where more than one item can be purchased (input field), and only one item can be purchased (checkbox).
Add optional extras to an event
- Open the Events menu.
- Select New Event.
- Choose the type of event you wish to create, and the events schedule type.
- Navigate to the Schedule tab.
- From the Options section, click Add option.
- Enter the details of the option, e.g. Name, description, purchase settings, price, tax status, and units available.
Note: If the maximum units are allocated, registrants will no longer be able to purchase the optional extra.
- Press Save Option.
- If you have additional items to add, click Add option and report the above step.
- Complete the remaining steps in the event wizard.
Sell tickets to an event
Arlo allows you to sell tickets to an event either by allowing registrants to pay for tickets or a table of tickets. Use this option if you do not need to know who is attending the event.
Note: If you are selling tickets using optional extras you will have limited reporting capabilities on the events (as there are no registrants being added for each ticket purchased, but instead an item being sold). You won't be able to record and report on attendance, or grades for options like you would for standard registrations.
- Open the Events menu.
- Select New Event.
- Choose the type public event of event you wish to create, and the events schedule type.
- Navigate to the Schedule tab.
- From the Options section, click Add option.
- Add an option to your event for Additional Tickets.
- Price your tickets, add the maximum units available, and ensure registrants can buy more than one.
Note: You should limit the number of tickets available to purchase as registration limits are not factored in when selling tickets using options.
- Proceed to the Registrations tab.
- From the Website registration form section, select a Custom registration form.
- Edit the labels of the registrant details fields to make it clear that you only require the registration contact's details e.g."Email" to "Registrant Contact Email".
- Complete the remaining steps in the event wizard.
Example: Simple ticket registration form
View and report on optional extras sold
View and export from a single event
You can view and report on the number of optional extras sold with each event.
- Open the Events menu.
- Find and select the event you wish to view and report optional extras for.
- Select the Options tab. A list of the optional extras and the amount purchased will be displayed.
- Select the optional extra you wish to report on.
- The details of the options purchased will be displayed for each registrant.
- Select Export what I see (CSV).
Report on options using the Registration Report (Advanced)
You can report on options using the advanced registration report by adding the Options count and Options summary fields to the report.
- The Options count field outputs the total count of the options the registrant has selected.
- The Options summary field outputs a summary of the options the registrant has chosen. The quantity of each option chosen is included in brackets after the relevant option.
Note: The information in these fields does not include cancelled options.
