In this article
The following article explains how to use the batch action feature to update the communication details for existing templates and events. To update the default communication details for any future templates, please see the key settings help article.
- Update communication details for a single event
- Update communication details for multiple events
- Update communication details for event templates and associated events
Update communications details for a single event
To update the communication details for a single event you can either follow the instructions for updating the communication details for multiple events or you can personalise the communication details from the event itself.
Update communication details for multiple events
If you need to update the communication details for multiple events you can do this using a batch action from the event list.
- Open the Events menu item.
- Select the events for which you would like to update the communication details
- Press Actions, and select Modify sender details
- The Modify event sender details slider will open.
- For each of the fields that needs to be updated, press Modify.
- Enter the new details into each field.
- Press Modify.
- The Modify sender details pop-up box will confirm which of the changes have been processed.
Update communication details for event templates and associated events
If you need to update the communication details for templates and their associated events you can do this using a batch action from the templates list.
- Open the Templates menu item.
- Select the templates for which you would like to update the communication details
- Press Actions, and select Modify sender details
- The Modify template sender details slider will open.
- For each of the fields that needs to be updated, press Modify.
- Enter the new details into each field.
- To update the communications details of the templates' existing events in addition to the templates' details, tick Apply to existing events.
- Press Modify.
- The Modify sender details pop-up box will confirm which of the changes have been processed.
