All course data is held in AWS NA. There are no options to host content in other regions. There is no PI exchanged, so requirements like GDPR should not have an impact on adoption. Customers will be required to agree to a set of legal terms before starting to use the feature which indicates it is not designed to store PI.
SCORM Cloud is ISO-27001-certified, uses Amazon Web Services for infrastructure and CDN support, and utilizes the SANS 20 Critical Controls (20 CC) framework as a set of guiding principles for infrastructure and network security management.
You are not restricted to only SCORM content. You can add any of these file types to courses.
- SCORM package (.zip)
- SCORM 1.2
- SCORM 2004 (2nd, 3rd, 4th Editions)
- AICC package (.zip)
- xAPI package (.zip)
- cmi5 package (.zip)
- PDF file (.pdf)
- Video file (.mp4)
- Audio file (.mp3)
Yes, SCORM packages are limited to 1GB per SCORM file.
The overall content limit is 100 per platform - The 100 can be made up of SCORM and/or elearning content modules (if you are using authoring too).
Launch links copied out of the customer portal expire after 120 seconds (by default). Once the link has been opened in the window, the content will remain available for up to 12 hours.
- If you upload a new version, then the time spent displayed on the elearning reporting view is calculated for all previous versions including the new one, it does not reset.
- When a registrant completes a SCORM course and a newer version of the SCORM file is uploaded, the registration will not be updated unless the learner views that course again.
When updating content, you must confirm how to handle existing registrations with access to the content. The four options available are:
- Never (Default): Existing registrations will continue to use the previous version; only new registrations get the new version.
- Always: All registrations will use the new version upon their next launch.
- When existing enrollment is incomplete: Learners who have not yet completed the content will receive the new content upon their next launch.
- When existing enrollment has failed: Learners who completed the content but did not pass will be moved to the latest version when they launch the content.
Yes - Change notifications will be sent (if selected).
- MP4 = Marked as completed when listened to 95% of file
- PDF = Marked as completed when spent 5+ second per page
This is heavily dependent on how a SCORM course has been built. A lot of the time, the only information Arlo will get is on final completion of the SCORM content. Progress can be reported on, but it is up to the creator of the course (or the platform creating the course) to ensure it has been set up to send out external progress signals.
The quiz results reporting in Arlo depends on the values returned from the SCORM course, which is often dictated by the Tracking and Reporting settings configured on the course itself.
- Quiz results will only show in Arlo if your authored content has been sent to provide grades to an external system. If you are unsure about this, we recommend speaking with your authoring provider.
- Quiz results will be fetched upon a content completion - so you cannot see them in Arlo unless the module is marked as ‘Complete’
If SCORM content has quizzes but no scoring, no quiz results are returned to Arlo, even if the SCORM module shows a "Passed" result.
When a new version is uploaded, and the quiz/course is completed, the quiz results and reporting are synced back to Arlo successfully. If a learner attempts version 0 and then version 1, it is considered multiple quizzes, but the scoring percentage in the portal will still show 100% and will not reset to 0%.
Learners migrated to the new version of the content will lose all previous progress and will need to complete the content from the start. Tracking progress stored in Arlo will be wiped for these learners.