Arlo makes blended learning simple. Effortlessly create, manage, and sell elearning alongside live training for a seamless learner experience. Use AI to generate content or drag and drop existing materials, turning them into quizzes, flashcards, and more.
Save time on admin, schedule and combine courses, automate communications, and provide learners with a self-service portal accessible anytime, anywhere.
- Click Settings from the menu.
- Under the Advanced section, click Elearning authoring access.
- Then click Start trial.
Important: Only the user who clicks Start trial will be assigned the authoring licence.
The user who started the trial will then be able to create and edit elearning content by following this process. All other users will still be able to see the content that has been created and attach it to courses and elearnings however, they will not be able to create or edit content.
- You can see how many days are left on your trial by navigating to Settings > Elearning authoring access.
Extending or adding additional users to a trial
- You can add additional users once you have a paid subscription to the authoring feature (once the trial has expired).
- You can cancel the trial before it expires by navigating to Settings > Elearning authoring access and clicking End trial.
If the trial is not canceled before it expires, it will automatically roll over to a paid monthly subscription.
Once the account has a paid authoring subscription (the trial has ended), any administrator on the account will be able to purchase additional licenses by navigating to Settings > Elearning authoring access and clicking Purchase Additional License.
You will then see a pop-up like this, where you can select the number of additional licenses you would like to purchase:
Once additional licenses have been purchased, you can assign/reassign these licenses to users by using the drop-down next to each license.
- Click on Elearning content, under Elearning.
- Select Create new content.
- This will open up a new window where you have five content types you can use.
This method simplifies your content for different screen types, using bullet points and subheadings instead of long text. It won’t convert documents word-for-word but makes learning easier.
If you're new to course creation, our tool helps break content into smaller sections, which you can refine before launching.
The prompt wizard, when creating your content, will help tailor your content to meet your audience's needs.
Please note that uploaded files are limited to 2.5 GB.
- Select the Document to course build method.
- Upload your document from your computer, Google Drive, or OneDrive. Supported document formats include docx, pdf, and pptx. You can either drag and drop your file here, or click on the container to search your desktop for the file.
- Select your audience's familiarity with the topic.
Select the appropriate categorisation of your audience.
- Select the language you'd like the content to be in.
- Select the tone for your content.
- Select the number of screens.
- If your document contains images, you can choose to incorporate them. You'll be able to select all images, or just the ones you want.
- Generate and review your content.
- Then click Create course.
AI-generated courses are designed to be engaging and easy to digest. For in-depth topics, consider creating multiple short courses.
The prompt wizard guides you in shaping your content to suit your audience’s specific needs and expectations.
Tone options include Informal & Conversational, which offers a relaxed and friendly style ideal for keeping learners engaged in a casual way. Academic & Research-Based provides a more formal tone, suitable for presenting evidence-driven or scholarly content. Motivational & Persuasive is designed to inspire action and encourage learners with uplifting and goal-focused language. If you're unsure which style suits your course best, the What tone should I choose? option offers tailored advice based on your audience and objectives
- Select the Generate a course build method.
- Describe your course. We encourage you to provide as much information as possible in your prompt; the more detail you can provide about your topic, the better the course will be matched to your desired outcome.
- Select your audience's familiarity with the topic.
- Select the appropriate categorisation of your audience.
- Select the language you'd like the content to be in.
- Select the tone for your content.
- Select the number of screens.
- Generate and review your content.
- Then click Create course.
- Watch as your course builds out in front of you.
This new method transforms your slides into an elearning course while keeping as much of the original structure and content as possible. It’s ideal if you want your visuals and layout to stay largely intact.
Because this process focuses on preservation, AI won’t be used, so screen type options will be limited compared to other methods.
You'll be guided step-by-step through the conversion process, making it easy to turn your presentation into an interactive learning experience.
- Select Convert presentation
- Upload your document from your computer, Google Drive, or OneDrive. Supported document formats include docx, pdf, and pptx. You can either drag and drop your file here, or click on the container to search your desktop for the file.
- Select if you would like to incorporate images from your uploaded document.
- Click Create course to convert your presentation.
- The course will then build out in front of you.
Selecting Start from scratch takes you directly to the course builder with a blank canvas, allowing you to create your course from the ground up. This option is best if you have a clear plan for your course structure and want full control over the content. If you need to include policy documents or existing training materials word-for-word, this ensures nothing is summarized or modified by AI.
- Select the Start from scratch build method.
Name your course.
- On this screen, click the text where it says 'Course title' to give your course a name.
Choose your course theme
- Before you start adding screens, you might want to select a course theme that best suits your brand. To change the theme, click the 'Design' button on the toolbar at the top of your screen.
- If you have existing training materials, you may want to copy and paste these straight into our screens. You can also use our screens to storyboard your course, leaving space for video content or other missing pieces as you go through the course development process.
This method provides an efficient and streamlined process for migrating your existing SCORM library. By allowing direct upload of SCORM packages, it significantly improves your ability to develop, manage, and distribute structured digital learning content within Arlo. This approach ensures continued adherence to industry-standard compatibility, making the transition seamless and preserving the integrity of your current educational resources. Integrating SCORM packages directly into Arlo simplifies content management and expands the possibilities for delivering engaging and standardized learning experiences.
- Select Upload SCORM file.
The 'Upload SCORM package' slider will open. Drag and drop your SCORM package into the slider, or press Select file to upload.
SCORM packages are limited to 1 GB per SCORM file.
- Upon initial upload, the file status will display as "processing." You may close the slider during this period. Notifications will be issued upon completion of processing.
Notifications are not presently available; however, they will be implemented prior to the full launch of this feature.
Once your SCORM file has been uploaded and processed, you can preview and publish it.
- Under Elearning, navigate to the Elearning content item.
- Select the Draft view.
- Click to select the content you wish to preview.
All SCORM content is identified with a SCORM tag.
- Press Preview. The content will open in a new tab within the SCORM player.
- Go ahead and press Launch course to review the content.
If a popup blocker is active, you may need to launch the course from the blocked screen.
- Once satisfied with the content's functionality, return to the content slider and press Publish content.
- The published content will now be available to add to your courses or Elearning.
You can now upload multiple documents at once when creating elearning, making it easy to combine guides, policies, and reference materials into a single module. Custom prompts let you control how the content is handled, helping you consolidate materials for compliance training, create richer learning experiences from varied sources, and save time by avoiding manual stitching of documents.
- You can add images to your slides by clicking Add image.
- You can upload your own image or have one generated.
- If generating an image, you will need to provide a description and press Generate.
- Finally, select and image and click Done.
- Assess your learners' knowledge effortlessly by instantly generating a quiz from your course content with just one click.
- You can also create a quiz from the menu with either a description of what you'd like the quiz to be about
- Or if you'd like the quiz to be based on your content.
- You can also create a quiz with your own questions by selecting Start from scratch.
- Click Add question.
- Select the Question type and start creating your questions.
- From the quiz screen, you can also implement a pass/fail requirement and set a limit on quiz attempts by clicking on the green tick.
Click here to see the help article on the different elearning Screen types.
To make your content accessible to learners, you will need to add it to a course. You can find out how in the next section.
You can now connect your Google Drive or Microsoft OneDrive account directly to Arlo’s elearning content generator. This means you can upload files from your cloud storage straight into the course builder, no downloading or re-uploading required.
This integration makes collaboration easier across teams and accelerates course creation when working from shared documents.
Benefits:
- Work directly from your cloud files
- Faster file upload and conversion
- Reduced version control issues
- Ideal for teams using shared content libraries
- Click on Google Drive/OneDrive, select a document, and convert it into an elearning module on the spot.
Please note: You will need to publish the elearning content to be able to add it to a course.
- From an existing course page, click Edit and go to the Schedule section.
- Then click Add next to Elearning.
- Select your elearning content from the drop-down menu.
Please note you can add up to a maximum 10 elearning content pieces to a course.
- You can also click Create new content if you want to create new elearning content to attach to the course and a new window will open for you to start creating a course.
- You will have the option to preview/remove the content by clicking on the three dots.
Please check the ‘save template default’ box if you want future courses using the template to include the selected elearning content.
- If there’s no published elearning content, you will see the below prompt and will have to add new content by clicking on ‘create new content’
- You can also add elearning content to multi-session courses
You will need to apply the elearning content to the course template, if you want to copy an existing course with elearning content (schedule another), including sessions and options.
To create standalone elearning content, there are a number of steps to complete in the course wizard in Arlo. Click on the links below to go straight to the instructions for a particular step.
- Type- Choose the type of elearning.
- General- Enter the general details of the elearning, e.g. the name, code, and price, etc.
- Website - Enter information about the elearning to be displayed on your website.
- Content - Select the Arlo-hosted content you want to include in the elearning.
- Registrations- Choose the registration method, period of registration, and set registration limits.
- Communication- Choose and edit automated emails sent to registrants.
- Under the Elearning menu, click Elearning.
- Click on New elearning.
- On the New elearning option, click Next
The General tab of the course wizard asks for the general information for the elearning, such as the name, code, and price.
- From the General details section, enter the content name and codes.
Arlo recommends using the default codes which it will populate.
- If you have a specific administrator responsible for the elearning, assign them as the activity manager. Activity managers can be assigned tasks created using task sets, run reports for their activities, filter them on the list pages and dashboards in Arlo, and will receive automated change notifications about them.
- From the Terminology section, enter the term you would like your elearning to be known as on the website and in the module instructions, e.g., "Thanks for purchasing this [Singular terminology]".
- From the Price section, enter the Price per registrant. If the elearning is free, enter 0.
- Select whether the price is including tax, excluding tax, or tax free from the drop-down.
- If required, add your accounting codes and Xero tracking codes.
- If required, add the professional development points or hours.
- Press Next.
The Website tab of the course wizard holds all of the information about the elearning that will be displayed on your website.
- From the Website page section, ensure your visibility settings are correct.
The website visibility will be set to published by default meaning anybody can find the elearning on your website.
- If you are hosting the web content externally, edit the Page hosting settings and add the URL of the page with your elearning.
- From the Website page content section, select the category/s the elearning should be displayed in on your website.
- Enter the information about your elearning that will be displayed on the elearning website page in the website content sections.
- From the Website elearning content section, select if the elearning should be published on your website.
- Press Next.
- Select your elearning content from the Arlo hosted content dropdown under Elearning content.
- To preview the content, click the three dots and select Preview content.
The Registrations tab of the course wizard holds all of the registration settings for the elearning.
- Select the registration method appropriate for the elearning.
If you need to take payment from registrants, select Order Process. If the elearning is free, select Quick Registration.
- Enter the Registration message to be displayed with the elearning on your website.
- Apply any relevant elearning registration rules.
- Select the Registration policy for your elearning. Learn more about registration policies.
- From the Website registration form section, select the registration form for the elearning.
Unless you need a specific field just for this elearning, you should use the default registration forms.
The Communication tab of the course wizard is where you can choose and, where available, edit the automated course emails that are sent to registrants. You will need to ensure that all appropriate emails you want to be sent are enabled.
The following replacers are available for use in thebRegistrant elearning instructions and Registrant elearning cancellation emails.
- [OnlineActivityURL] - URL for this elearning
- [OnlineActivityName] - Name of this elearning
- [OnlineActivitySingularTerm] - Singular term for this elearning
- [OnlineActivityPluralTerm] - Plural term for this elearning
- [OnlineActivitySingularTermLower] - All lower case singular term for this elearning
- [OnlineActivityPluralTermLower] - All lower case plural term for this elearning
- [Signature] - Email signature
- [FirstName] - First name of the contact
- [LastName] - Last name of the contact
- [Title] - Title of the contact
- [RegistrationUniqueIdentifier] - Registration's unique identifier
- Click Edit to manage the content of your Registrant elearning instructions email sent to registrants.
- Click Edit to manage the content of your Registrant elearning cancellation email sent to registrants.
- You can also set up setup automated sending of certificates in Arlo.
- For the Certificates email, click Edit.
- Make sure the feature is On.
- From the Email attachment section, choose the certificate you would like to send. Read how to create certificate templates.
- Enter the accompanying email Subject and Message.
- Choose the criteria that must be met for a certificate to be sent to a registrant. At least one criterion must be selected.
- Registration is completed means that the registration status is Completed, not that the registration has been made or the elearning content has been completed.
- Select when the certificates should be sent after the criteria have been met.
- Press Save and close.
With our brand-new content availability feature, you can specify when elearning content is accessible by the registrants and the due date for when the training should be completed by.
Content availability
- Click on the three dots next to the elearning content and select Edit Availability.
- From the Content availability drop-down menu, select whether you'd like the content to be available either Immediately, When the Event starts, When the Event ends, or On date for a specific date.
Content completion (due) date
- From the Content completion (due) drop-down, select the due date and click Apply.
- You will then see the schedule details under the elearning content
- In the customer portal, it will show when content becomes available.
- It will also show the due date
- Reporting now states the date when the content was completed, instead of just completed/not completed.
- Just click on the Elearning tab on the course page to see this.
- You can also export this report by clicking on the drop-down arrow and selecting Export list.
Standalone elearning
- For standalone elearning, Content Availability can only be set to Immediately. However, you are still able to set a Content completion (due) date.
- To add an AI-generated screen, click Add screen on the left-hand side.
- Select Text and image, and then select Generate screen.
- Add the Description you’d like to base the screen's content on and press Generate.
- To replace an image with a new AI generated image, select Replace image and then press Generate.
- Add a description to base your image off.
- To refine existing text with AI, highlight the required text and select Refine.
You can now add up to 10 elearning modules per course, double the previous limit. This added flexibility makes it easier to design blended learning journeys, break content into bite-sized chunks, and deliver longer or more complex training programs within a single course.
Whether you’re running microlearning, structured compliance paths, or multi-day blended training, you now have more room to organise content to suit both your curriculum and your learners.
Why it matters:
- Keep learners engaged with smaller, digestible modules.
- Simplify multi-day or cohort training by keeping all eLearning in one course.
- Reduce admin work, no need to create extra courses just to add more modules.
- Improve the learner experience, everything is accessed with a single enrolment.
Under Elearning - Elearning content, you will see your Published, Archived and Draft content.
(Please note that draft content will not show in the drop-down list)
Please note a maximum of 100 content records can be published
Edit content
- Select the required elearning content.
- Select Edit to make the required changes.
Please note the warning message above stating changes saved will be visible to registrants if the content is currently assigned to active courses.
Draft content
- Select the elearning content, click Draft.
Please note that you cannot assign draft content to a course.
- To revert - select Publish, to publish the draft content so it can be added to courses.
Please note that you can only revert a published course to draft if it is not assigned to any courses.
Archive
- Select content, click Archive.
- You can restore contents by clicking on Restore on the required archived content.
Delete content
- Select the required content, click Delete and a confirmation message will appear which also outlines that any deleted content cannot be recovered.
You can only delete draft or archived content.
Arlo's version control gives administrators the ability to manage updates to SCORM content. This feature is particularly useful when, for instance, you need to transition registrants from old content or correct an error without requiring them to re-register for new content. Administrators can easily publish new versions of SCORM modules, ensuring that all users access the most current and accurate information. This seamless update process minimizes disruption and maintains the integrity of the learning experience for all registrants.
- Under Elearning, navigate to the Elearning content menu item.
- Click to select the content you wish to update.
- Click Update at the top of the content slider.
Handling Existing Registrations During Updates
When updating content, you need to confirm how to handle existing registrations that have access to the content being updated, and the following four options are available.
- Never: This is the default setting. Any registrations that started the content before the update will continue to use the previous version. Only new registrations will use the new version.
- Always: All registrations will use the new version of the content. Only learners who launch the content will be pushed to the new version; learners who have completed the content will not see the updated content unless they launch it again.
- When existing enrollment is incomplete: Learners who have not yet completed the content will receive the new content upon their next launch. New registrants will automatically receive the new content.
- When existing enrollment has failed: Learners who completed the content but did not pass will be moved to the latest version when they launch the content. Successful or in-progress learners will remain on their current version, and new registrants will receive the new content by default.
Learners migrated to the new version of the content will lose all progress and will need to complete the content from the start. Tracking progress for the learners stored in Arlo will be wiped for these learners.
- To change the selected option, click Edit.
- After deciding on how to handle existing registrations, select File to upload.
- Choose the new SCORM file. The new version will then begin processing in the same way as adding a new SCORM file.
In regard to the logo, we recommend that you use a logo with a 1:1 ratio. We don't have any recommendations on the size, but if you do have your logo in SVG format, that will be the best option, and the size will make no difference.
Learners now have access to a breakdown of quiz results after quiz completion. This helps them better understand strengths and potentials areas of improvement.
You can now view learner quiz results directly in Arlo, with visibility into completion, pass/fail rates, and individual scores. Ideal for compliance, certifications, and tracking knowledge retention, this feature streamlines reporting and follow-up.
Results appear in the course’s Elearning tab, showing learner Status, dates, and Quiz Results.
Exports now include quiz results for up to eight quizzes per module and provide more granular insights for those looking to dive deeper.
For modules with multiple quizzes, the first is shown by default, and a tool tip indicates if additional quizzes are available.
The SCORM progress and quiz results available in Arlo are heavily dependent on how a SCORM course has been built. A lot of the time, the only information Arlo will get is on final completion of the SCORM content. Progress can be reported on, but it is up to the creator of the course (or the platform creating the course) to ensure it has been set up to send out external progress signals.
Things to note:
- The quiz results reporting in Arlo depends on the values returned from SCORM.
- The quiz results will only be displayed in Arlo when quiz scoring has been enabled on the SCORM content and the course is completed. With no scoring, no quiz results are returned to Arlo, even if SCORM shows a 'Passed' result with no score.
- If there are multiple quizzes in a single piece of SCORM content, the quiz results sent to Arlo will depend on the reporting criteria set against the SCORM module.
- New Versions: When a new quiz version is uploaded, and the quiz/course is completed, the quiz results and reporting are synced back to Arlo successfully. A registration attempting version 0 and then version 1 is considered multiple quizzes, but the scoring percentage in the portal will still show 100% and will not reset to 0%.
The behavior of reporting often depends on the Tracking and Reporting settings configured on the SCORM course. These settings can vary between SCORM authoring tools, so if you are unsure about how they work, you are best to contact your authoring provider and ask for guidance.
For example, here is a quick breakdown on how SCORM quiz and course reporting work in Arlo for content created via Articulate.
For the best experience in Arlo, we recommend matching your Articulate Export Settings to your specific tracking goals. Below is a quick breakdown of how these settings interact with Arlo’s reporting.
Recommended Best Practice
If your course includes a quiz and you want to track both completion and a final score, we recommend the following setting:
- LMS Reporting: Passed/Incomplete
- Tracking: Track using Quiz Result
This is the most reliable 'Success Path'.
- Arlo will only record a Completed status and a score once the learner actually passes.
- If they fail, the status remains In Progress, allowing the learner to try again without a Failed mark appearing permanently on their record too early.
You can now automatically issue certificates based on elearning module completion, without the need for manual intervention.
We have added a new criteria to the automated certificates settings, allowing certificates to be generated only when a learner has completed specific elearning content within a course. Whether it’s a single required module or all modules in a sequence, you’ll have full control over the rules that trigger certificate generation.
Filtering elearning content within a course
- Select the Elearning tab and click the drop-down to see the content assigned to a particular course.
- You can also Check the registrant's progress under Elearning Status.
Removing content
- Go to the schedule page of a course, under Elearning, click on the three dots next to the content, and select Remove content.
- Registrants will be able to access the elearning content from the event instructions that get emailed to them.
- Also, from the customer portal, they will be able to complete their Elearning and track their progress.
SCORM content is accessible to registrants from the customer portal. The experience remains the same, except in this case, the content opens in a new tab.
Please click here to have a look at accessibility tips for Arlo's elearning content.