In this article
The following article provides an overview of Arlo's discounts functionality and will direct you to learn how to create, apply, and manage your discounts in Arlo.
- Feature overview
- Discount settings/setup
- Create discounts
- Apply discounts to orders
- Manage discounts
- Find and report on discounts
- Discounts FAQs and troubleshooting
Discounts are available on all Arlo service plans.
Discounts are included in transaction and order details sent to your accounting system through Arlo's Xero integration, or in manual exports of transactions. Discounts should be set up carefully according to how you need them to appear in your accounting system.
By creating discounts, you can set up different pricing structures for your events in Arlo. You can set up discounts to be applied automatically, based on a range of criteria, or manually by administrators; effectively automating manual calculations and time-consuming invoice updates.
You can also set up advanced discount types in Arlo to offer membership, early-bird, and bulk discounts, and easily restrict and report on their use.
Discounts are normally set up to apply to each registration which offers you more control and the ability to factor discounts in to event revenue reporting. Order discounts apply to the whole order and are generally only used against private events.
Note: For multi-session events, discounts are only applied to the price on the overall event, not session prices.
Detailed information on setting up discounts in your Arlo platform including a description of what each discount setting achieves.
Registration discounts apply individually to each registration within the order, allowing you more control and the ability to factor discounts in to event revenue reporting (i.e. show you the actual amount paid rather than showing only the standard price).
Order discounts apply to the whole order, regardless of the registrations. They are generally only used for discounts to private events applied by administrators. As they apply to the whole order (which can contain many different registrations), the discount is not attributed to the registration(s) and cannot be factored in to event revenue reporting.
Learn how to create different types of discounts to achieve your event pricing structure. Includes suggested settings for common discount types and pricing structures.
Apply discounts to new or existing orders
Find and report on discounts
Discounts FAQs and troubleshooting