By creating discounts, you can set up different pricing structures for your events in Arlo. You can set up discounts to be applied automatically, based on a range of criteria, or manually by administrators; effectively automating manual calculations and time-consuming invoice updates.
You can also set up advanced discount types in Arlo to offer membership, early-bird, and bulk discounts, and easily restrict and report on their use.
Discounts are normally set up to apply to each registration which offers you more control and the ability to factor discounts in to event revenue reporting. Order discounts apply to the whole order and are generally only used against private events.
For multi-session events, discounts are only applied to the price on the overall event, not session prices.
With Arlo, you can create a discount that applies to any registration that meets the criteria defined in the discount. Registration discounts apply individually to each registration and belong to the registration. An order can contain more than one registration and/or course, with some or all registrations discounted as applicable.
The Registration discount settings article provides information on setting up registration discounts in your Arlo platform including a description of what each discount setting achieves.
Order discounts are applied to the total order and are not associated with any courses or registrations. They are always added to the order as a new line. Order discounts are intended for use by administrators for private courses (where the price is per course and not per registration).
In other cases, you should be able to create the discount you need as a registration discount.
The Order discount settings article provides information on setting up order discounts in your Arlo platform including a description of what each discount setting achieves.
The Create a discount article shows you how to create different types of discounts to achieve your course pricing structure.
It also includes suggested settings for common discount types and pricing structures.
Once a discount is created, you may need to change the discount's settings or apply a discount manually to an order.
The Manage discounts article explains how to manage existing discounts in Arlo.
Arlo makes it easy to find and report on your discounts.
The Find and report on discounts article explains how to search for, report on and export your discounts.
It also includes information about which types of discounts are available in each report and how they are shown.
Are you having trouble with you discounts?
Our Discount FAQs and troubleshooting article includes information to help you find out why a discount is not displaying or applying as expected.